Wolfia Inc. Terms of Service

Last updated: January 16, 2024

1. Introduction

If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, the terms below do not apply to you. Instead, your separate Cover Page applies to your use of the Product.

This Agreement is between Wolfia Inc. and the company or person accessing or using the Product. This Agreement consists of: (1) the Order Form and (2) the Key Terms, both of which are on the Cover Page below, and (3) the Common Paper Cloud Service Agreement Standard Terms Version 1.0 (“Standard Terms”). Any modifications to the Standard Terms made in the Cover Page will control over conflicts with the Standard Terms. Capitalized words have the meanings or descriptions given in the Cover Page or the Standard Terms.

If you are accessing or using the Product on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. By signing up, accessing, or using the Product, Customer indicates its acceptance of this Agreement and agrees to be bound by the terms and conditions of this Agreement.

2. Cover Page

Order Form

Cloud Service: Wolfia is an fraud testing tool validate your fraud prevention mechanisms by running realistic scenarios and emerging threats.

Subscription Start Date: The Effective Date of this Agreement

Subscription Period: 1 year(s)

Non-Renewal Notice Period: At least 30 days before the end of the current Subscription Period.

SLA: Provider will use commercially reasonable efforts to provide and maintain the Cloud Service without excessive errors and interruptions. If Provider does not meet the SLA in three consecutive months or over three months in any 12-month period, then Customer may, as its only remedy, terminate this Order Form upon notice and receive a prorated refund of prepaid fees for the remainder of the Subscription Period.

Technical Support: support@wolfia.com

Cloud Service Fees: We charge a platform fee for our cloud service along with a usage-based pricing.

Payment Period: 5 day(s) from the last day of the Subscription Period

Invoice Period: Annually

Professional Services: We offer the service to manually set up Wolfia for each of the fintech partners of the sponsor bank. This will be a white-glove experience where we will allocate a dedicated engineer responsible for setting up the fintech partner within an agreed-upon SLA.

Fees: We charge an onboarding fee for each fintech partner onboarded, if applicable.

Key Terms

Customer: The company or person who accesses or uses the Product. If the person accepting this Agreement is doing so on behalf of a company, all use of the word "Customer" in the Agreement will mean that company.

Provider: Wolfia Inc.

Effective Date: The date Customer first accepts this Agreement.

Covered Claims: Provider Covered Claims: Any action, proceeding, or claim that the Cloud Service, when used by Customer according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else’s intellectual property or other proprietary rights.

Customer Covered Claims: Any action, proceeding, or claim that (1) the Customer Content, when used according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else’s intellectual property or other proprietary rights; or (2) results from Customer’s breach or alleged breach of Section 2.1 (Restrictions on Customer).

3. Data Handling and Transfer

Wolfia is committed to the secure handling and transfer of data. All data exchanges are HTTPS-encrypted and transmitted over TLS 1.3 encrypted connections. Our databases and storage solutions employ AES-256 encryption. We adhere to strict data minimization principles and ensure that data transfers comply with applicable privacy and data protection laws.

4. User Conduct and Responsibilities

Users of Wolfia are expected to comply with all applicable laws and regulations and to use the Product in a responsible manner. Misuse of the Product or violation of any terms of this Agreement may result in suspension or termination of access.

5. Service Modifications and Downtime

Wolfia reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that Wolfia shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service. Scheduled downtime for maintenance will be communicated in advance.

6. Disclaimers and Warranties

Wolfia provides its services "as is" and does not offer any warranties. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

7. Dispute Resolution

Any disputes arising under this Agreement shall be resolved through final and binding arbitration, conducted in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

8. Contact Information

For any questions or concerns regarding these Terms or the Service, please contact us at support@wolfia.com.

9. Security Policy

Provider will use commercially reasonable efforts to secure the Cloud Service from unauthorized access, alteration, or use and other unlawful tampering.

Security Policy available here.

10. Changes to the Standard Terms

Publicity Rights: Modifying Section 14.7 of the Standard Terms, Provider may identify Customer and use Customer’s logo and trademarks on Provider’s website and in marketing materials to identify Customer as a user of the Product. Customer hereby grants Provider a non-exclusive, royalty-free license to do so in connection with any marketing, promotion, or advertising of Provider or the Product during the length of the Agreement.

11. Legal

Rigorous legal safeguards, including structured data processing agreements, are maintained. These agreements outline mutual responsibilities concerning data protection and service delivery.